An ideal approach to conflict management not only involves mediation, but also interpersonal skills training. RESOLVE offers customized training to assist organizations in designing an integrated approach to managing issues. Some of the workshops RESOLVE offers include:
- Conflict Management
- Practical Problem Solving
- Dealing with Difficult Customers
- Effective Communication
- Diversity In the Workplace
- Office Etiquette
For a full list of training topics or to discuss a tailor-made course, please contact RESOLVE at firstname.lastname@example.org.
Mediation Certification Course
RESOLVE offers 25-hour mediation certification courses for individuals interested in becoming a certified mediator. Please contact RESOLVE for more information on the course content and upcoming training dates.
Continuing Professional Development Courses
As a requirement of the Cayman Islands Association of Mediators and Arbitrators, qualified mediators must continue to develop their skills through CPD courses. On a quarterly basis, RESOLVE offers 2-hour CPD workshops to existing mediators. Please contact RESOLVE for more information on the workshop content and upcoming training dates.